FAQ’s
Frequently Asked Questions
Below are answers to some of the most common questions we receive. If you don’t see what you’re looking for, our team is always happy to help. Feel free to reach out with any questions and we’ll point you in the right direction.
Is your yard open for self-service picking?
No. Black Diamond Auto Wrecking operates as a closed yard facility. This approach allows our team to maintain inventory control, verify part compatibility, and retrieve parts safely and efficiently. Customers work directly with our experienced staff to ensure the correct part is pulled the first time, reducing delays and returns.
Do you buy vehicles?
Depending on the type of running and non-running vehicles, our specialists evaluate based on condition, completeness, and current market factors. Our process is handled on-site with proper documentation and title requirements, allowing for a legitimate and efficient transaction. Please call us for additional information.
Do you buy used auto parts from customers?
No. We do not purchase individual auto parts. Our inventory is sourced directly through vehicles acquired and processed by our facility, allowing us to track part condition, origin, and compatibility more accurately.
Do you sell domestic and import parts?
Black Diamond Auto Wrecking focuses on import auto parts and maintains inventory accordingly. While domestic parts are not routinely stocked, they may be sourced through special ordering depending on the vehicle and component. For availability and sourcing options, please call us.
Do you deliver parts locally?
Local parts delivery is available from Bellingham to Olympia, with service extending to Sammamish, supporting efficient and reliable part fulfillment across the area.
Do you offer nationwide shipping?
Yes. We ship parts to all 50 states. Shipping methods and transit times vary based on part size, weight, and destination. Our team works with reliable carriers to ensure parts are packaged and shipped appropriately.
Do your parts come with a warranty?
Engines and transmissions include a 30-day limited warranty, provided installation and usage requirements are met. Electrical components are sold without warranty due to their sensitivity and installation variables. Warranty details are reviewed at the time of purchase.
What is your return or exchange policy?
Return and exchange eligibility depends on the type of part purchased and the condition in which it is returned. Certain items may be eligible for exchange or store credit if returned within an approved timeframe. Customers should review policy details with our staff prior to purchase.
Do you accept core returns?
Yes. Upon part purchases, we accept cores for qualifying components, including starters, alternators, batteries, engines, transmissions, and wheels. Core eligibility and credit amounts vary by part type and condition.
Are you open on weekends?
Our business hours are Monday through Friday, 8:00 AM to 5:00 PM, Saturdays 8:00 AM to 4:00 PM, and We are Closed on Sundays. Operating during standard business hours allows our team to maintain consistent staffing and service levels.
Does pricing include sales tax?
Sales tax is not included in listed prices. Applicable taxes are calculated and applied at the time of purchase in accordance with Washington State regulations.
Dedicated to Quality Service
Service is guided by clear communication, dependable follow-through, and responsible business practices. Each customer interaction is handled with care and consistency, supporting long-term relationships built on trust and reliability.